Legal notice

Legal notice

PROTECTION OF PERSONAL DATA

FinArtCube is committed to protecting personal data. We undertake to ensure the highest level of protection for your personal data in accordance with the French Data Protection Act (loi informatique et libertés).

This site has been declared to the French data protection authority (Commission Nationale de l’Informatique et des Libertés), which issued receipt no. 1645645 dated 17/01/2013.

For any information on the protection of personal data, you may also consult the website of the Commission Nationale de l’Informatique et des Libertés at www.cnil.fr

This privacy commitment applies to the way in which we collect, use and store your data. Please take the time to familiarise yourself with our personal data protection practices and contact us if you have any questions.

Identity of the data controller

Personal data is collected by: FINE ART CUBE, registered office at 40-44 rue Jules Vanzuppe, 94200 Ivry-Sur-Seine.

Purpose – Use of the data concerning you

            Managing your orders

The information and data concerning you are necessary for the management of your order and for our commercial relations. This information and data are also retained for security purposes, in order to comply with legal and regulatory obligations.

            Personalising our services

The information and data concerning you allow us to improve and personalise the services we offer you and the information we send you.

• FineArtCube information and newsletters

In order to keep you informed of our news and of the benefits available to you, you may receive offers from our brand by e-mail (promotions, events…). We measure the open rate of our mailings in order to adapt them as closely as possible to your needs. If you do not wish to receive offers and information from FineArtCube, you may object to receiving them by indicating so when you create your account, or at any time by specifying it in “My Account”. Depending on the choices made when creating or consulting your account, you may therefore receive offers from FineArtCube.

We may also use personal data for internal purposes, for example for audits, data analysis and research to improve FineArtCube’s products, services and customer communications.

If you take part in a lottery, a competition or a similar promotional event, we may use the information you provide in connection with the management of these programmes.

Data collected on our site

            What data?

Personal data (or “personal information”) is data that can be used to uniquely identify or contact a single person.

You may be asked to provide your personal data at any time when you are in contact with FineArtCube. We may also combine it with other information in order to provide and improve our products, services, content and advertising.

We collect and process in particular your name, address, e-mail address, password, telephone number, IP address, connection data and browsing data, order history, products viewed, delivery incidents and complaints.

Whether data is mandatory or optional is indicated to you at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the site.

We also carry out audience measurement, for example the number of pages viewed, the number of visits to the site, as well as visitor activity on the site and their frequency of return.

            When?

We collect the information you provide to us in particular when:

• You create your customer account “My Account”
• You place an order on our site
• You browse our site and view products
• You take part in a game or competition
• You contact our customer service
• You write a comment

Collection and use of non-personal data

We also collect non-personal data (data whose form does not allow us to make a direct link with a particular person). We may collect and use non-personal data for any purpose, such as the postcode or area code, in order to better understand customer behaviour and to improve our products, services and advertising.

If we combine non-personal data with personal data, the data thus combined will be treated as personal data for as long as it remains combined.

Recipients of the data

The data collected on the FineArtCube.com site is intended exclusively for FineArtCube.

Your rights under the French Data Protection Act

In accordance with the French Data Protection Act of 6 January 1978, as amended by the Act of 6 August 2004, you have a right of access, rectification and objection regarding the personal data concerning you. Simply write to us online via “Contact us by e-mail” or by post to:

Fine Art Cube

40-44 rue Jules Vanzuppe

94200 Ivry-Sur-Seine

FRANCE

stating your surname, first name and e-mail address.

In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature, and must specify the address to which the reply should be sent. A reply will then be sent to you within 2 months of receipt of the request.

Cookies

Our site is designed to be particularly attentive to the needs and expectations of our customers. This is, among other reasons, why we use cookies to identify you and give you access to your account, manage your shopping basket, remember your browsing and personalise the offers we make to you and the information we send you.

A cookie is a record of information placed by FineArtCube.com on your computer: its purpose is to simplify your browsing on FineArtCube.com. It cannot contain viruses. It allows you to benefit from our personalised advice and to be informed of our promotional offers. It remembers the items in your basket before you continue shopping.

This technology allows us to better understand user behaviour, tells us which parts of our site are most visited, and facilitates and measures the effectiveness of advertising and internet searches.

We treat the data collected by cookies as non-personal data. However, insofar as IP (Internet Protocol) addresses or similar identifiers are considered personal data by law, we will treat these identifiers as personal data.

We use this data to understand and analyse trends, administer the site, learn about user behaviour on the site and gather demographic information about our user base as a whole. FineArtCube may use this information for its marketing and advertising services.

You may choose to disable these cookies at any time. Please note that if your browser is set to refuse cookies, you will not be able to make purchases or take advantage of essential features of our site, such as storing items in your basket.

Banking data

Bank card data is deleted once the transaction has been completed, that is, as soon as payment has actually been made. It is therefore not retained.