Shipping and returns
Shipping your parcel
Parcels are generally shipped within 5 to 15 days of receipt of payment. They are sent via Colissimo with a tracking number and delivered without signature. Parcels may also be sent via DHL Express and delivered against signature. Whichever delivery method you choose, we will send you a link so that you can track your parcel online.
Shipping costs include handling and packaging fees as well as postage. Handling fees are fixed, while transport costs vary according to the total weight of the parcel. We recommend that you combine all your items in a single order. We cannot combine two orders placed separately, and shipping costs apply to each of them. Your parcel is shipped at your own risk, but particular care is taken with fragile items.
The boxes are of appropriate dimensions and your items are properly protected.